Hey : )

To cancel your ticket and receive a full refund, simply contact us via our contact page anytime before 24 hours of event date. Cancellation requests on the day of the event cannot be accepted. 

Note: HelloWellness VIP members are allowed to cancel their ticket and receive a full refund by messaging us anytime before 12 hours of event start. (Same Day Cancellations)

If you have any questions, just let us know!